Refund policy

Return Policy

Because all MuskieTees products are made to order, we are unable to accept returns or exchanges due to buyer's remorse, incorrect size selection, or change of mind. We encourage all customers to review the size guide on each product page carefully before placing an order.

If your return is accepted, we'll send you a prepaid return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@muskietees.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, misprinted, or if you received the wrong item. Reach out within 14 days of delivery at info@muskietees.com with your order number and clear photos of the issue so we can evaluate and make it right. Replacements or refunds for qualifying issues are provided at no cost to you.

Exceptions / Non-Returnable Items

To minimize costs, all MuskieTees products are produced specifically for each order and are not eligible for return due to buyer's remorse or sizing errors. We also cannot accept returns on sale items or gift cards without prior approval.

Exchanges

Because each item is produced on demand, we are unable to offer standard size or style exchanges. If you received a defective or incorrect item, we will replace it at no charge. For all other situations, we recommend placing a new order for the correct item.

European Union 14-Day Cooling Off Period

Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. Your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need your receipt or proof of purchase.

Refunds

We will notify you once we've received and inspected your return and let you know if the refund was approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we've approved your return, please contact us at info@muskietees.com.